Max-Air Nose Cones and Sinus Cones 30-Day, Money-Back, Sweet-Dreams Satisfaction Guarantee
If, after trying the Max-Air Nose Cones or the Sinus Cones, you find that they are not quite suited to you, we offer two 30-day satisfaction guarantees.
1) You may return the packaged Cones within 30 days of the purchase date for a refund of the PURCHASE PRICE (LESS S&H),
2) you may exchange the packaged Cones a single time for another more suitable size or squeezieness.
Excellent rating…The Cones work just as advertised. I am pleased with the product and the merchant.* – Andrea B. CA,
In order to qualify for the satisfaction guarantee, you must return or exchange the products WITHIN 30 days of the purchase date. For example: if the Cones are purchased on the first day of the month, the return or exchange must be in our facility by the 29th of the month. Please allow for appropriate mail delivery times for the return to reach our facility.
Details for an EXCHANGE:
Within 30 days of your purchase date, to exchange the product for a different size or version, mail all of the Cones, a copy of your receipt, and a note indicating what size and type Cones are requested for the exchange to to the address listed below. (If you have tried the Cones prior to returning them for an exchange, enclose them in a little baggie.) Retain the storage case; as we will not mail a case with the exchange. If all requirements are met, and we are in receipt within 30 days of the purchase date, we will promptly exchange the returned Cones.
Questions? Give our technical support staff a call at 1-800-797-0361, so that we may assist you in determining the most suitable product exchange.
Details for a REFUND:
Within 30 days of your purchase date, to return the Max-Air Nose Cones or Sinus Cones for a refund of the purchase price (less shipping and handling charges), send all of the Cones, the storage case, a copy of the receipt, and a note indicating that you would like a refund to the address listed below.
If all requirements are met, and we are in receipt within 30 days of the purchase date. Refunds will be processed in the same form as your original payment. For example, if payment was made by credit card, your refund will be processed as a credit to your credit card. If you paid by check, your refund will be processed in the form of a check. Your relief is important to us, which is why we offer the only money-back guarantee in the industry, even if you have tried the product.
We answer any issue promptly and always appreciate hearing about your reason for return.